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Terms & Conditions

Last updated: June 20, 2026

These Terms & Conditions ("Terms") govern your use of the RunScend mobile app and the runscendence.com website (together, the "Services"), operated by TSYBORG LLC ("RunScend", "we", "us", or "our"). Please read them carefully. By creating an account or using the Services, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Services.

Eligibility#

You must be at least 13 years old (or the minimum age required in your country, if higher) to use the Services. By using the Services, you confirm that you meet this requirement and that the information you provide is accurate.

The service#

RunScend is an AI running-coach app that provides training plans, real-time audio coaching, run tracking, and related fitness features. We may add, change, or remove features, and we may set or change limits on the Services, at any time. Some features are free; others require a paid subscription (see "Subscriptions and billing").

Your account#

You are responsible for your account and for keeping your password confidential. You agree to provide accurate information and to notify us promptly of any unauthorized use at [email protected]. You are responsible for activity that occurs under your account. You may delete your account at any time in the App or by contacting us.

Subscriptions, free trial, and billing#

RunScend offers a free tier and an optional Premium subscription, and may offer a free trial.

  • Purchases are processed by the Apple App Store or Google Play, not by us, and are subject to their terms.
  • Free trials automatically convert to a paid subscription unless you cancel before the trial ends.
  • Subscriptions auto-renew until cancelled. You can manage or cancel your subscription in your Apple or Google account settings; deleting the App alone does not cancel a subscription.
  • Refunds are handled by the applicable app store according to its policies and applicable law.
  • Prices and plan features may change; we will give notice as required, and changes will not apply retroactively to a period already paid for.
  • The free tier may, in the future, be supported by advertising; Premium is and will remain ad-free. We do not currently serve third-party ads. See our Privacy Policy for how any future advertising would be handled.

Acceptable use#

You agree not to:

  • use the Services for any unlawful purpose or in violation of these Terms;
  • reverse engineer, copy, resell, or create derivative works from the Services except as permitted by law;
  • interfere with or disrupt the Services, or attempt to gain unauthorized access to them or related systems;
  • upload content that is illegal, infringing, or harmful, or that you do not have the right to share;
  • misuse, scrape, or overload our systems, or use automated means to access the Services without permission.

Health, fitness, and safety — please read#

Running and physical exercise involve inherent risks, including the risk of injury. By using RunScend, you acknowledge and accept these risks.

  • Consult a physician before beginning any exercise program, especially if you have a medical condition, are pregnant, or have not exercised in a while.
  • RunScend provides general fitness coaching and is not medical advice, diagnosis, or treatment. Do not disregard professional medical advice because of anything in the Services.
  • Stay aware of your surroundings. Audio coaching and navigation are aids, not substitutes for your own judgment. Always obey traffic laws and signals, watch for hazards, and prioritize your safety. Do not rely solely on the App for navigation or for emergencies.
  • Stop and seek help if you feel pain, dizziness, shortness of breath, or other warning signs.
  • You are solely responsible for exercising safely and within your limits.

AI-generated coaching disclaimer#

RunScend's coaching is generated using artificial intelligence based on established training principles. AI output can be imperfect or occasionally inaccurate. Coaching, paces, and plans are suggestions, not guarantees, and individual results vary. Use your own judgment and the guidance of qualified professionals, particularly for medical or injury-related decisions.

Intellectual property#

The Services, including the software, content, design, branding, the "RunScend" and "Runscendence" names, logos, and the coaching content, are owned by TSYBORG LLC or our licensors and are protected by intellectual-property laws. We grant you a limited, personal, non-exclusive, non-transferable, revocable license to use the Services for your own non-commercial use, subject to these Terms. All rights not expressly granted are reserved.

Your content and feedback#

You retain ownership of the data and content you provide (for example, your run data and notes). You grant us a worldwide, non-exclusive, royalty-free license to use, host, and process that content solely to operate and improve the Services as described in our Privacy Policy. If you send us feedback or suggestions, you grant us the right to use them without obligation to you.

The Services rely on and may link to third-party services (such as app stores, maps, weather, and AI providers). We are not responsible for third-party services or content, and your use of them is governed by their terms. See our Privacy Policy for the providers we use.

Disclaimers#

To the maximum extent permitted by law, the Services are provided "as is" and "as available," without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, secure, or that coaching, distances, paces, or navigation will be accurate.

Limitation of liability#

To the maximum extent permitted by law, TSYBORG LLC and its affiliates, officers, employees, and partners will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, profits, or goodwill, or for any personal injury arising from your use of the Services, even if advised of the possibility. To the extent we are found liable, our total liability for any claim will not exceed the greater of (a) the amount you paid us for the Services in the 12 months before the claim, or (b) US $50. Some jurisdictions do not allow certain limitations, so some of these may not apply to you.

Indemnification#

You agree to indemnify and hold harmless TSYBORG LLC and its affiliates from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of your misuse of the Services or your violation of these Terms or applicable law.

Termination#

You may stop using the Services and delete your account at any time. We may suspend or terminate your access if you violate these Terms or to protect the Services or other users. Provisions that by their nature should survive termination (such as intellectual property, disclaimers, limitation of liability, and indemnification) will survive.

Governing law and disputes#

These Terms are governed by the laws of [State/Country — to be confirmed], without regard to conflict-of-laws rules. Before filing a formal claim, you agree to first contact us at [email protected] so we can try to resolve the matter informally. Any disputes that cannot be resolved informally will be handled by the courts located in [Jurisdiction — to be confirmed], unless applicable law requires otherwise. Nothing here limits any non-waivable rights you have under the law of your country of residence.

Apple App Store and Google Play#

If you download RunScend from the Apple App Store or Google Play, the following also applies:

  • These Terms are between you and TSYBORG LLC only, not with Apple or Google. The App Store / Google Play providers are not responsible for the App or its content.
  • Your use of the App must comply with the applicable App Store Terms of Service or Google Play Terms of Service.
  • Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. Apple has no obligation to provide maintenance or support for the App. To the extent permitted by law, any warranty is our responsibility, not Apple's, and Apple is not responsible for addressing claims relating to the App (including product-liability, legal-compliance, or consumer-protection claims).
  • You represent that you are not located in a country subject to a U.S. Government embargo or designated as "terrorist-supporting," and are not on any U.S. Government restricted-parties list.

Changes to these Terms#

We may update these Terms from time to time. We will post the updated version here with a new "Last updated" date and, where appropriate, notify you in the App. Changes take effect when posted; your continued use of the Services means you accept the updated Terms.

Contact us#

Questions about these Terms? Email [email protected].